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FAQ
How does the Propel app work?
Propel connects to your state's portal with your permission. Then, Propel gathers your EBT balance and transaction history, makes it easier to read, and displays it in the app.
This means you don't need to call a 1-800 number or log in to a state website.
The app also helps you manage your benefits with:
- Deposit predictions, so you know when your next payment is coming
- Clear transaction details, including store names and online purchases
- Security features, like fraud monitoring and out-of-state transaction blocking
Is the Propel app free?
Yes! The Propel app is completely free to use.
Does the Propel app work in all states?
Propel supports EBT programs in 52 states and territories, including SNAP and Summer EBT.
It works in every U.S. state except Iowa and Montana and is also available in Washington D.C., Puerto Rico, the U.S. Virgin Islands, and Guam.
How does the Propel app make money?
We make money through advertising, but we’re selective about what we promote.
Most offers are free or discounted services only available to EBT cardholders—like free phones, discounted internet, and grocery savings at major retailers.
What else does the Propel app offer?
The Propel app is more than just balance checking—here are some of our additional features:
- EBT security features, like suspicious activity monitoring & out of state transaction blocking
- Easy-to-understand updates about changes to policy or benefits programs, so you’re always in the loop
- Exclusive offers & discounts on groceries, utilities, and phone & internet bills
- Job & gig opportunities that fit your schedule
Propel keeps you safe
“This might sound dramatic, but this app has literally changed my life for the better.“