Shutdown emergency relief fund

Now that SNAP is fully funded, this fundraiser is now closed.

We are currently distributing the final round of funds to families and will share a full report on the impact in the coming days! Your support has made a real difference for households navigating the SNAP shutdown — thank you.

The Impact
in funds distributed
families supported
meals funded
Recap: What Propel Did

Propel committed $1M to launch emergency fund to support SNAP households

On October 28, Propel launched a $1 million relief fund to support SNAP households hit by the shutdown. Thanks to support from Robin Hood Foundation, Share Our Strength, The Leon Levine Foundation, NY Health Foundation, Babylist, Savvy, Insurify, ByMae and others, the fund grew to more than $12 million.

Beginning November 1, we started sending $50 cash transfers to families receiving the maximum SNAP benefit — households with the least financial cushion when benefits are delayed.

Thanks to the generous support of our donors, we grew the fund to almost $12 million. Every contribution helped parents put food on the table while they waited for their benefits to resume.

Funded by

Logo for nullLogo for nullLogo for nullLogo for nullLogo for nullLogo for nullLogo for nullLogo for Untitled
Logo for nullLogo for nullLogo for nullLogo for nullLogo for nullLogo for nullLogo for nullLogo for Untitled

Stories from families receiving relief

Fauna's stoy#faunas-stoy

Fauna is a federal worker for the U.S. Postal Service. Her surgery has been delayed, and she's been unable to work for a year. To help feed her 13 year old daughter and 6 year old son, she used her relief funds to buy eggs, bread, fruit and yogurt.

Teresa's story#teresas-story

Teresa lives in Northern Kentucky and receives SNAP to help feed her two boys and her daughter. She's been calling food banks and churches, as well as cutting back on her own portions so her kids can have what they need.

Brishawna's story#brishawnas-story

Brishawna is a college student at SUNY Broome who relies on SNAP benefits to feed her young son. She used her relief funds to buy formula and baby food for her son, along with other essentials.

I’ve been skipping meals to make sure my kids have what they need and was even planning to skip a credit card payment just to afford some staples for the week. When I got the email that the funds were available, I was thrilled! I spent some of the money on diapers for my twins. I’ve been on sick leave from work, and my next paycheck will be very small. That money came just in time—and I mean by hours.

— Crystal

When I got it I cried. It made things a little easier that day. I spent the money on food: milk, cheese, meat, noodles, corn, and rice. Since I already had the Propel app, it was easy to use. I appreciated receiving cash, because I know exactly what will feed my family and how to stretch it so my kids aren’t hungry. The support helped us get through without my boys going hungry. They were fed, and that’s what mattered.

— Christina

I would visit food banks and try to pre-plan meals for the next day, just so I knew for sure the kids had food. But someone would skip meals just to make sure everyone else had eaten. I was so grateful for the cash, it helped us tremendously. I went to the grocery store immediately and bought food, mostly for my children. The sign-up process was fast and simple. It made a huge difference. We are extremely grateful that they did this.

— Kierra

After being homeless with four kids for two and a half years, we finally just got back into a place of our own. I rely on food stamps to feed the kids while I work full time, so losing that support is a huge inconvenience. Do I pay the bills and keep a roof over our heads, or do I feed the kids? No one should have to make that decision. I didn’t pay some bills this month because the food stamps were gone—my kids had to eat. Receiving the cash was a small weight lifted off my shoulders.

— Selene

My biggest worry is how are we going to pay for food? We have to delay paying bills. It’s already hard trying to work when you have a special needs child and very little support system. I was very happy to receive the support. My youngest is turning 6 next week, so I bought some items so we can celebrate his birthday. Now he can have a cake. When you have kids, every little bit helps. Thank you so much. You don’t understand how big of a help it is to us.

— Shanice

FAQ

How did this emergency fund work?

Propel put $1 million into an emergency fund and partnered with GiveDirectly to raise additional funds to help families during the shutdown. We identified eligible households through the Propel app and delivered funds through GiveCard, a prepaid debit card that allows recipients to securely access and spend their relief funds immediately.

Who was eligible to receive emergency funds?

We sent $50 to eligible families, but we couldn't reach everyone. We started with large households who normally receive the maximum benefit amount. Eligible households were notified in the Propel app on the day they normally received their SNAP deposits. In states where we received additional funds, we were able to expand the targeting parameters to target smaller families as well.

How much did each family receive?

Each eligible family received a one-time payment of $50 in emergency cash relief. This is less than what they would have received from SNAP monthly, and was meant to provide some relief to help bridge the gap, not replace what they lost.

How were funds distributed?

We enrolled families on the day they would have normally received their benefits and started distributing funds on November 3. Recipients who choose virtual GiveCards received them in 1-2 business days, while physical GiveCards arrive within 2-3 weeks.

How quickly do recipients get the money?

After completing the enrollment survey in the Propel app, recipients who select a virtual GiveCard receive their prepaid debit card in 1-2 business days. Those who choose a physical GiveCard receive it in the mail within 2-3 weeks.

About Propel

Propel is a tech company that’s strengthening the social safety net for people who receive government benefits. Over 5 million Americans trust the free Propel app to check their EBT balance, save money, and get updates about their benefits. Propel has partnered with renowned institutions and organizations like GoFundMe and GiveDirectly. The company is backed by world-class investors like Andreessen Horowitz, NYCA Partners, Salesforce Ventures, Kleiner Perkins, JPMorganChase, Kevin Durant, and Serena Williams.

About GiveDirectly

GiveDirectly is a nonprofit that provides unconditional cash transfers to people in poverty. Through extensive research, GiveDirectly has found that cash allows individuals to invest in what they need, rather than relying on aid organizations and donors to decide for them. In the last decade, GiveDirectly has delivered $900M+ to over 1.7 million low-income families, including in the aftermath of climate emergencies, natural disasters, civil conflict, and COVID-19. Learn more at givedirectly.org.

Stay connected

Want to stay up-to-date on how to support SNAP participants in times of crisis and changing SNAP policy? Your ongoing interest makes a real difference for families facing food insecurity.

Sign up here and Propel will add you to our email list.

Submit inquiries to press@joinpropel.com

Logo for nullLogo for nullLogo for null
Logo for nullLogo for nullLogo for null
Meal costs are estimated by dividing the maximum monthly SNAP allotment per household by 30 days and three meals per day.