Fighting EBT theft
Propel is committed to protecting families from EBT theft, an estimated $400 million annual problem that impacts the most vulnerable households. Check back here for our latest insights and initiatives, or sign up for email alerts.
Recent unrecognized transactions
Our unique data insights quantify and track the problem
Over 5 million people use the Propel app to check their EBT balances every month, generating tens of millions of transactions. By analyzing this anonymized data and customer-reported unrecognized activity, we can identify suspicious patterns across states as they emerge. For questions about our methodology or further analysis, please reach out.
Our customers are more likely to use security tools to protect their benefits
We empower EBT customers to use state-provided security tools like card locking, in addition to our exclusive suspicious transaction alerts.
Trusted platformOur users open the app ~15 times monthly, creating a unique opportunity to build new habits
Proactive educationWe provide clear, actionable guidance on using security tools
Inclusive, accessible designFeatures are designed for maximum accessibility to ensure users can easily protect their benefits
We also drive customer awareness of emerging EBT theft vectors through our blog, along with practical strategies to protect benefits.
Our experience helps keep journalists and media outlets informed
Propel’s data insights and deep engagement with customers helps journalists tell powerful stories and spread awareness of EBT theft. See examples of coverage informed by Propel and learn more in our press kit.
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