Every state has its own EBT customer service phone number.
You can find this number printed on the back of your EBT card. If you don't have your card handy, here are the customer EBT service numbers for each state.
If you're just trying to check your EBT card balance, consider downloading the free Propel app. More than 5 million people use it monthly to get their EBT card balance with one tap.
EBT customer service phone numbers by state#ebt-customer-service-phone-numbers-by-state
Below is a complete list of EBT customer service phone numbers in all 50 states and U.S. territories. These numbers connect you to your state’s EBT support line for general help.
(Last updated: Jan. 30, 2026)
| State | EBT customer service phone number |
|---|---|
| Alabama | 800-997-8888 |
| Alaska | 888-997-8111 |
| Arizona | 888-997-9333 |
| Arkansas | 800-997-9999 |
| California | 877-328-9677 |
| Colorado | 888-328-2656 |
| Connecticut | 888-328-2666 |
| Delaware | 800-526-9099 |
| District of Columbia | 888-304-9167 |
| Florida | 888-356-3281 |
| Georgia | 888-421-3281 |
| Guam | 866-937-4826 |
| Hawaii | 888-328-4292 |
| Idaho | 888-432-4328 |
| Illinois | 800-678-5465 |
| Indiana | 877-768-5098 |
| Iowa | 800-359-5802 |
| Kansas | 800-997-6666 |
| Kentucky | 888-979-9949 |
| Louisiana | 888-997-1117 |
| Maine | 800-477-7428 |
| Maryland | 800-997-2222 |
| Massachusetts | 800-997-2555 |
| Michigan | 888-678-8914 |
| Minnesota | 888-997-2227 |
| Mississippi | 866-512-5087 |
| Missouri | 800-997-7777 |
| Montana | 866-850-1556 |
| Nebraska | 877-247-6328 |
| Nevada | 866-281-2443 |
| New Hampshire | 888-997-9777 |
| New Jersey | 800-997-3333 |
| New Mexico | 800-283-4465 |
| New York | 888-328-6399 |
| North Carolina | 888-622-7328 |
| North Dakota | 800-630-4655 |
| Ohio | 866-386-3071 |
| Oklahoma | 888-328-6551 |
| Oregon | 888-997-4447 |
| Pennsylvania | 888-328-7366 |
| Puerto Rico | 877-467-4832 |
| Rhode Island | 888-979-9939 |
| South Carolina | 800-554-5268 |
| South Dakota | 800-604-5099 |
| Tennessee | 888-997-9444 |
| Texas | 800-777-7328 |
| U.S. Virgin Islands | 866-884-2868 |
| Utah | 800-997-4444 |
| Vermont | 800-914-8605 |
| Virginia | 866-281-2448 |
| Washington | 888-328-9271 |
| West Virginia | 866-545-6502 |
| Wisconsin | 877-415-5164 |
| Wyoming | 877-290-9401 |
What EBT customer service can help with#what-ebt-customer-service-can-help-with
When you call your state’s EBT customer service number, you can usually get help with:
- Checking your EBT balance
- Reporting a lost or stolen EBT card
- Replacing a damaged or stolen card
- Setting or changing your PIN
- Locking or unlocking your EBT card
- Understanding recent EBT transactions
- Troubleshooting declined or incorrect charges
- Getting general help with your EBT account
If you’re having a problem with your SNAP case, EBT customer service usually can’t help. For questions about SNAP eligibility, benefit amounts, application status, or other case issues, contact your state or county SNAP agency.
