How do I appeal a SNAP benefits decision?
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If you disagree with a decision made on your SNAP case, you have the right to ask your state to re-review your case through something called an appeal.
Here’s everything you need to know about SNAP appeals, including how to file one and what to expect during the process.
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What is a SNAP appeal?#what-is-a-snap-appeal
A SNAP appeal is how you ask the state to review a decision made on your food stamps case. If you think a decision was wrong, you have the right to challenge it.
You might consider an appeal if:
- Your SNAP application was denied but you still think you’re eligible
- Your monthly benefit amount was lowered
- Your case was closed or benefits stopped
- You were told to repay benefits
- You were denied expedited or emergency SNAP
- You disagree with a SNAP work requirements decision
- You believe the state used incorrect income or household information
- You disagree with any other decisions made on your SNAP case
What happens during a SNAP appeal?#what-happens-during-a-snap-appeal
The exact appeals process can vary by state, but generally once you file for an appeal, the process can include:
- A preliminary call with a SNAP specialist who can explain the state’s decision and the fair hearing process
- A chance to submit evidence and documents to support your claims
- A formal fair hearing via phone, video, or in person, where a hearing officer or judge will review the evidence, hear your explanation for why you disagree, and make a final decision
Sometimes if the state receives enough evidence ahead of time, they may rule in your favor and cancel the fair hearing. States are required to hold a fair hearing and make a decision within 60 days.
How do I file a SNAP appeal?#how-do-i-file-a-snap-appeal
When there’s a change to your SNAP case, you will get a notice letter in the mail or in your SNAP benefits portal. This letter is mandated by federal law to include instructions on how to appeal and where to send your request.
If you disagree with a decision, you usually have 90 days from the date of the notice to file an appeal, but the exact timeline and process can vary by state.
Most states have multiple options for filing an appeal:
- By phone: Call your SNAP hotline or local benefits office and ask for a fair hearing
- Online: Some states have online appeal request forms or portals
- By mail: Send a form or written request to your local SNAP office
- In person: Visit your local SNAP office
If you’re not sure what to do, it’s best to start by calling your case worker or a local SNAP office who can explain how to get started.
What information should I include with my appeal request?#what-information-should-i-include-with-my-appeal-request
Most states will ask for any information they need for the appeal. However, it can be helpful to gather the following information ahead of time:
- Your name and case number
- Your contact information
- The decision you are appealing
- The date of the notice
- A simple explanation for why you think the decision is wrong
- Any evidence that supports your claims
The exact evidence you should provide depends on the reason for the appeal but may include pay stubs, rent or utility bills, proof of medical expenses, letters from employers, proof of household members, or application confirmation emails.
Can I keep getting SNAP during the appeal?#can-i-keep-getting-snap-during-the-appeal
Sometimes. If your SNAP benefits were reduced or stopped, you may be able to keep receiving benefits while your appeal is pending.
However, continued benefits are not guaranteed in every situation. Benefits may stop or change while the appeal is pending if:
- Your certification period ends
- You withdraw your appeal
- A statewide policy change affects your case
If you lose the appeal and your benefits continued during the appeal process, you may have to repay extra benefits you received during that time. If you win the appeal and miss benefits you should have received, the state will often backpay what you’re eligible for.
Do I need a lawyer to appeal SNAP?#do-i-need-a-lawyer-to-appeal-snap
No. Many people appeal without a lawyer, but if you want advice on your appeal, free help may be available.
Contact local legal aid organizations, disability rights groups, community action agencies, or hunger relief organizations in your area.
Having help can be especially useful for complicated cases like overpayment claims, disability eligibility issues, or understanding income rules and work requirements.
What happens if I lose the appeal?#what-happens-if-i-lose-the-appeal
If you lose your SNAP appeal, that does not always mean you are out of options.
Depending on your state, you may still be able to:
- Ask for another review or rehearing
- Request judicial review and have the case taken to court
- File a new application if you think you may qualify now
- Fix missing paperwork and reapply if you think you may be approved after submitting updated information
- Get help from legal aid or advocacy groups who may be able to review your case and explain next steps
If you need help with groceries in the meantime, check out our SNAP guide on other ways to get food help outside of food stamps.
