How do I find my SNAP case number?

You can find your SNAP case number in your SNAP approval letter, in your state's online SNAP portal, or sometimes on paperwork that came in the mail with your EBT card.
A SNAP case number is a unique number, usually 7 to 10 digits long, that’s used to verify benefits and check your SNAP case status. Typically, you’ll receive a SNAP case number during the SNAP application process.

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Where can I find my SNAP case number?#where-can-i-find-my-snap-case-number
You’ve probably already seen your SNAP case number in letters or online portals without even realizing it. Here’s how to find it again if you’re not sure:
In your SNAP approval letter#in-your-snap-approval-letter
You should have received an approval or eligibility determination letter when you were first approved for SNAP.
This document (sometimes also called a benefit award letter) outlines details like how much your monthly benefit will be. It typically includes your case number, often labeled as “SNAP case number” or “EBT case number.”
If you don’t have your original SNAP approval letter, you can request a benefit award letter from your state SNAP office.
In your EBT card paperwork#in-your-ebt-card-paperwork
If you received any paperwork with your EBT card when it came in the mail, it may also have include your SNAP case number (though your case number isn’t printed on your EBT card). EBT cards usually come through the mail in a plain, white envelope.
Through your online SNAP portal#through-your-online-snap-portal
If you use your state’s online EBT portal to stay up to date on your benefits, you may also be able to find your SNAP case number there.
Once you log in with your credentials, navigate to “account details” or to your profile. Your SNAP case number might be labeled as “case number,” “EBT case number,” or “Client ID.”
From your caseworker or local SNAP office#from-your-caseworker-or-local-snap-office
If you can’t find any letters or access the online portal, call or visit your local SNAP office. A caseworker can help you retrieve your SNAP case number after verifying your identity.
Why do I need my SNAP case number?#why-do-i-need-my-snap-case-number
You don’t need your SNAP case number in order to use your EBT card to buy groceries, but there are other reasons it’s important to know your SNAP case number, like:
- Communicating with your state SNAP office
- Checking up on your SNAP case status
- Verifying your identity with your benefits office
Is my SNAP case number the same as my EBT card number?#is-my-snap-case-number-the-same-as-my-ebt-card-number
No, SNAP case numbers and EBT card numbers are not the same. EBT card numbers are the unique numbers associated with your EBT card, and they’re printed on the front. They’re more like a debit card number.

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How to keep your SNAP case number secure#how-to-keep-your-snap-case-number-secure
Unfortunately, EBT theft is on the rise, and stolen benefits typically can’t be reimbursed. That’s why keeping your personal information secure, including your SNAP case number, login information, and password, is so important.
Keep your approval letter in a safe place so you can access it when you need to find your SNAP case number or other information, and don’t share your SNAP information, including your EBT PIN, with anyone.