Propel and GiveDirectly $100 cash support FAQs: How it works, who’s eligible, and more

The Propel app is partnering with GiveDirectly to provide $100 in cash assistance to families who missed their October SNAP deposit.

These payments are a way of helping families navigate the new H.R. 1 requirements and collect the benefits they deserve.

Propel is the #1-rated EBT balance checking app

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How does this work?#how-does-this-work

Through this initiative, select Propel users who missed their October SNAP deposit will receive $100 in direct support. If you signed up for Propel by Oct 31, 2026, received a September deposit, missed your October deposit, and synced the app on Nov 1 or Nov 2., you might be eligible.

When someone is eligible, they’ll see a message directly in the app and can receive their funds through GiveCard. This is not a sweepstakes or contest—there is no entry or drawing.

How much will I receive?#how-much-will-i-receive

Eligible users receive a one-time payment of $100. Because funds are limited, we aren’t able to pay everyone, but we hope to continue offering relief like this when possible.

What can the money be spent on?#what-can-the-money-be-spent-on

The goal is to help with groceries while families get their benefits back. But just like other GiveDirectly disbursements, recipients can use the funds however works best for them and their household.

Which states are included?#which-states-are-included

This program is available in most U.S. states, though not all users will receive funds. Louisiana and Iowa are excluded because of data limitations. Recent EBT portal transitions have limited our deposit visibility in some other states.

In Florida and Maine, we can’t check September deposits, so we target anyone who missed their October deposit, whether or not they received September’s. In Tennessee and West Virginia, we have limited deposit visibility for most users, so many will be ineligible.

Who is eligible?#who-is-eligible

Active Propel users who signed up by Oct 31, 2026, received their September deposit, missed their October deposit, and actively used the app on Nov 1 or Nov 2. Enrollment opens Nov 4. Eligible users need to open the app to see a banner telling them they qualify, and payments go out first-come, first-served until the funds run out.

The number of people we can pay is the total amount raised divided by the $100 payment each person gets. For example, $1M raised covers 10,000 users. Louisiana and Iowa are excluded because of targeting limitations.

Recent EBT portal transitions have limited our deposit visibility in some other states. In Florida and Maine, we can’t check September deposits, so we target anyone who missed their October deposit, whether or not they received September’s. In Tennessee and West Virginia, we have limited deposit visibility for most users, so many will be ineligible.

Why am I not eligible?#why-am-i-not-eligible

We wish we could give gifts to everyone, but funds are limited, so only some eligible users will receive one. Not receiving a gift doesn’t mean anything is wrong with your account—we simply aren’t able to include everyone.

This isn’t a sweepstakes, contest, or drawing. There’s no entry involved. It’s simply our way of providing support in a challenging time. We hope to continue offering gifts like this in the future as funding allows.

I just installed the Propel app—can I get the funds?#i-just-installed-the-propel-appcan-i-get-the-funds

New users may become eligible once they’ve had some recent activity in the app and meet the eligibility requirements above. Eligibility is updated regularly, so feel free to check back in the app to see if funds become available to you.

I saw something about this in the app but didn’t tap it. How do I claim the funds now?#i-saw-something-about-this-in-the-app-but-didnt-tap-it-how-do-i-claim-the-funds-now

The in-app message is the only way to claim the $100. If you no longer see the message, it means the deadline to accept the relief has passed. If more funding becomes available for future rounds, there will be a new message in the app.

How do I apply for the $100?#how-do-i-apply-for-the-100

There’s no application and no way to sign up. We notify eligible users directly in the Propel app. We won’t contact you by text, phone, or social media—be cautious of scams pretending to offer these funds outside the app.

When will I receive the $100?#when-will-i-receive-the-100

If you’re eligible, you’ll see a message in the app explaining how to claim the funds. Delivery timing depends on the method you choose:

• Virtual GiveCard: GiveCard will email you a virtual debit card, typically within 1–2 business days. Please note the funds will not be deposited until Monday, November 9th. You can use it online or in store with Apple Pay or Google Wallet. It can’t be used at ATMs or for direct bank deposits.
• Physical GiveCard: Givecard will mail you a card, which typically arrives in 2–3 weeks, with funds already loaded on the card. Before using it, you’ll need to create a GiveCard account to activate it. You’ll receive an email from GiveCard once your card is loaded. The card can’t be added to Apple Wallet or Google Wallet or used for direct bank deposits.

Will receiving this $100 affect my SNAP benefits?#will-receiving-this-100-affect-my-snap-benefits

No. Receiving these funds will not affect your SNAP benefits.

Do I have to pay this money back?#do-i-have-to-pay-this-money-back

No. This is a gift—there’s nothing to repay.

I heard everyone is getting $100. Where is mine?#i-heard-everyone-is-getting-100-where-is-mine

Because funds are limited, we’re only able to reach a small subset of users who have recently engaged with the app. If you are selected, you will see a message in the Propel app. If you haven’t received a message, it simply means you aren’t eligible this round—but we hope to offer more relief as funding allows.

What is Propel?#what-is-propel

Propel is a tech company strengthening the social safety net for people who receive government benefits. Over 5 million Americans trust the free Propel app to check their EBT balance, save money, and get updates about their benefits.

Propel has partnered with organizations like GoFundMe and GiveDirectly, and seeded this fund with $1 million to help families put food on the table for Thanksgiving. The company is backed by investors like Andreessen Horowitz, JPMorganChase, Kevin Durant, and Serena Williams.

What is GiveDirectly?#what-is-givedirectly

GiveDirectly is a nonprofit that sends money directly to people who need it most, no strings attached. In the last decade, they've delivered cash to over 2 million people across 15 countries and research the impacts it can have for families in need.

Propel and GiveDirectly are partnering to identify impacted families and send cash directly to those in need.