Insights

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Article

How states can stop EBT theft before it happens: The case for real-time transaction blocking

May 28th, 2026
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Article

Voice by default: Using AI to navigate the safety net

May 13th, 2026
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Article

Can AI Agents Help People Apply for SNAP? (Part 1)

April 27th, 2026
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Article

Getting official state updates to 370,000 SNAP recipients during the shutdown

November 18th, 2025
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Article

Helping a million SNAP recipients navigate work requirement changes

October 16th, 2025
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Article

AI Models Are Getting Dramatically Better at Complex Policy Questions: Evidence from SNAP Asset Limits

September 17th, 2025
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Article

Prototyping with AI to help navigate SNAP purchase restrictions: lessons from edge cases

Updated August 7th, 2025
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Stylized illustration of the Propel logo, a circular logo with a leaf on top, resembling a fruit, placed against a colored background with a black line curving through.
Article

Using AI to help SNAP recipients diagnose and restore lost benefits

July 10th, 2025
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Stylized illustration of the Propel logo, a circular logo with a leaf on top, resembling a fruit, placed against a colored background with a black line curving through.
Article

Building a SNAP LLM eval: part 3 - testing nuanced capabilities

April 23rd, 2025
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Article

Benefits navigation and the potential of AI

Updated March 30th, 2025
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Article

Solving the small frictions of legal aid referrals with light AI help

March 14th, 2025
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Stylized illustration of the Propel logo, a circular logo with a leaf on top, resembling a fruit, placed against a colored background with a black line curving through.
Article

Building a SNAP LLM eval: Part 2 - testing and automation

Updated June 19th, 2025
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Stylized illustration of the Propel logo, a circular logo with a leaf on top, resembling a fruit, placed against a colored background with a black line curving through.
Article

Building a SNAP LLM eval: part 1

Updated June 19th, 2025
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Article

Using AI to help SNAP recipients make sense of “notices"

January 28th, 2025
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Stylized illustration of the Propel logo, a circular logo with a leaf on top, resembling a fruit, placed against a colored background with a black line curving through.
Article

Connecting Propel to tax refunds & creating new filers

June 10th, 2024
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Stylized illustration of the Propel logo, a circular logo with a leaf on top, resembling a fruit, placed against a colored background with a black line curving through.
Article

10 Families across 8 months: studying the impact of the Child Tax Credit on Propel users

March 26th, 2024
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